For details of cover levels please refer to the policy documents page. The summary schedule of benefits and the policy documents will provide the information you need. If you need to make a claim then see our how to claim section.
Contact Acumus Insurance Solutions, via our dedicated customer care provider Travellers Protection Services, with any further queries you have about your travel policy, either by phone, e-mail or post.
BY PHONE: Please ring us on 0870 444 3434. Travel insurance lines are open 8am - 8pm Monday to Friday, 9am - 5pm Saturday and 10am - 4pm Sunday. Calls may be recorded for monitoring and training purposes.
BY E-MAIL: Please e-mail your question(s) to our customer service team and we will reply as soon as possible. Email : customersupport@tpsltd.com
BY POST: Travellers Protection Services1 Prince of Wales RoadNorwichNR1 1AW
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