For details of cover levels please refer to the policy documents page. The summary schedule of benefits and the policy documents will provide the information you need. If you need to make a claim then see our how to claim section.
Contact National Housing Federation Travel Insurance with any further queries you have about your travel policy, either by phone, e-mail or post.
BY PHONE: Please ring us on 0870 444 3434. Travel insurance lines are open 8am - 8pm Monday to Thursday, 8am - 7.30pm Friday, 9am - 3pm Saturday and 10am - 3pm Sunday. Calls may be recorded for monitoring and training purposes.
BY E-MAIL: Please e-mail your question(s) to our customer service team and we will reply as soon as possible. Email : enquiries@primaryinsurance.co.uk
BY POST: PrimaryTravel Insurance (NHF)1st Floor, Lynnfield House Church Street AltrinchamCheshireUnited Kingdom WA14 4DZ
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Authorised and regulated by the Financial Services Authority. Firm No.309647
