About TPS

engage Travel Insurance is underwritten by UKU Ltd and is administered by TPS (Insurance Admin Services) Ltd, a leading provider of travel insurance offering comprehensive cover at extremely competitive prices.

At TPS (Insurance Admin Services) Ltd – established in 1989 – we insure over 2 million travellers every year. Through our wealth of experience we have created a range of travel insurance packages to suit the needs of many travellers. From Single Trip cover for individuals, families or groups, to Annual Multi-trip travel insurance policies for regular travellers. Whatever your needs, Travellers Protection Services is here to give you first class cover and outstanding value.

Our dedicated Contact Centre is staffed seven days a week by insurance experts and we place heavy emphasis on training and investment in our single most precious asset – people! As a customer, this means that you benefit in turn through the high levels of customer service that we continually strive to provide.

Our opening hours are:

8am to 8pm Weekdays

9am to 5pm Saturdays

10am to 4pm Sundays

Our stated policy of ensuring that ‘customers come first’ is enshrined in our unique Claims Charter, which is dedicated to the professional and rapid settlement of your valid claims. Our Cash Back promise undertakes to settle all claims within seven working days of receiving all the relevant paperwork. If we fail, we will pay you cash compensation upon application.

We are authorised and regulated by the Financial Services Authority. Our firm reference number is 311788. We are required by the Financial Services Authority to give you some key facts about our insurance services please click here to see them.